PRIVACY POLICY AND COOKIE POLICY

1. INTRODUCTORY PROVISIONS
These General Terms and Conditions of Business define the terms of use for the services provided by Coaching and Consulting, Eva Kraš s.p. (Festive You). They are published on the website www.festiveyou.com.

These General Terms and Conditions form an integral part of the service subscription agreement in accordance with Article 120 of the Obligations Code (OZ) and supplement the subscription agreement, binding the parties as contractual provisions. The General Terms and Conditions are attached to the subscription agreement.
Individual provisions may also be expressly defined differently in the subscription agreement.
In the event of a conflict between the General Terms and specific agreements, the specific agreements shall prevail.

The General Terms and Conditions are drawn up in accordance with the Obligations Code (OZ), the Consumer Protection Act (ZVPot), the Personal Data Protection Act (ZVOP-2), and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation – GDPR).

We recommend that you read them carefully before using our services.
The website www.festiveyou.com (hereinafter referred to as the "provider") is managed by Festive You, Eva Kraš s.p., who is also the provider of e-services (hereinafter the "service provider").

These General Terms and Conditions regulate the functioning of the website www.festiveyou.com, the rights and obligations of the subscriber (hereinafter also the "user"), and the business relationship between the provider and the subscriber. The subscriber is bound by the General Terms and Conditions valid at the time of placing an online order. By submitting the order, the buyer confirms that they are familiar with the General Terms and Conditions, the personal data protection policy, and the legal notice.

The General Terms and Conditions are binding for all users of the services.

The provider may change the General Terms and Conditions without prior notice. The amended terms shall enter into force on the date of publication on the website, unless otherwise specified.

PROTECTION OF PERSONAL DATA

The use of our website is generally possible without providing personal data. If personal data (such as name, address, or e-mail addresses) are collected on our pages, this always occurs voluntarily. This data will not be disclosed to third parties without your explicit consent.

SECURITY

The owner of the website www.festiveyou.com, Festive You, Eva Kraš s.p., employs appropriate technological and organisational measures to protect the transmission, storage, and processing of personal data.

Users are responsible for safeguarding access to their own systems (e.g., e-mail, passwords) and must ensure the accuracy and truthfulness of all provided information. The provider shall not be liable for any damages resulting from incorrect or false information provided by the user.

ENFORCEMENT OF THE PRIVACY POLICY

This privacy policy is designed to comply with the information obligations under Article 13 of the General Data Protection Regulation (GDPR).

Data Controller:
Festive You, Eva Kraš s.p., Bizantova cesta 22, 1215 Medvode, Slovenia
E-mail: hello@festiveyou.com

DATA WE COLLECT

Server Log Files/Hosting

When visiting our website without registering or otherwise providing information, we automatically collect the following data transmitted by your browser (so-called "server log files"):

  • Specific pages visited (URL),

  • Date and time of access,

  • Amount of data transferred,

  • Referrer URL (previously visited page),

  • Browser type and version,

  • Operating system used,

  • IP address (anonymised where possible).

The website is securely hosted with a reputable hosting provider.

Personal Data

When you place an order or fill in a form, we collect personal data such as:

  • your full name,

  • email address,

  • billing/shipping address,

  • and any other information you voluntarily provide.

Your data is used exclusively for:

  • delivering agreed services (coaching, workshops, events),

  • sending newsletters via MailerLite (upon explicit subscription),

  • communication regarding your order or inquiry.

Consent and Withdrawal

By providing us with personal data to complete an order or subscribe to a newsletter, you give your explicit consent for the processing of this data for the stated purpose.

You may withdraw your consent at any time by contacting us at hello@festiveyou.com.

DATA PROTECTION DURING SERVICE DELIVERY

  • Coaching sessions and consultations are conducted via the secure application Zoom.

  • Users are recommended to use the latest versions of software and browsers (Google Chrome, Mozilla Firefox, Microsoft Edge, Apple Safari, Opera) for optimal service experience.

  • The provider is not responsible for malfunctions or errors if the user utilises outdated versions of browsers or applications.

  • contracts are signed with known e-signature provider

LIABILITY FOR LINKS

Our website may contain links to external websites (such as Facebook, Instagram, LinkedIn, MailerLite, YouTube etc).
We are not responsible for the privacy practices or the content of such external websites. We recommend reading their privacy policies.

COOKIE POLICY

General Information

The website www.festiveyou.com uses cookies to:

  • improve user experience,

  • analyse website traffic (e.g., Google Analytics),

  • display targeted content and newsletters (e.g., MailerLite).

Types of Cookies:

  • Essential cookies – necessary for the operation of the website,

  • Analytical cookies – for website traffic analysis,

  • Marketing cookies – for delivering targeted advertisements based on user activity.

Legal Basis for Cookies:

  • Essential cookies: Our legitimate interest (Art. 6(1)(f) GDPR),

  • Non-essential cookies: Your explicit consent (Art. 6(1)(a) GDPR).

Managing Cookies

Users can manage cookies via their browser settings.
Helpful links for cookie management:

Please note that rejecting cookies may limit the functionality of the website.

AGE OF CONSENT

By using this website, you confirm that you are of the legal age of majority in your country or region of residence, or that you have obtained parental consent to use our services if you are under the age of majority.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend, or delete any personal information we hold about you, or simply want more information, please contact us at:
hello@festiveyou.com
Festive You, Eva Kraš s.p., Bizantova cesta 22, 1215 Medvode, Slovenia